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PART 7 TOEIC A: MEMO

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1.

Questions 1-3 refer to the following memorandum

REMINDER

To: All Employees

From: Steven Chaset , Personnel Director

Subject: New K2 Savings Plan

Date: January 22, 2006

This morning I would like to remind you that we have included our new K2 savings plan in our benefits package for all employees. This new plan provides an easy and simple way to save a fraction of your pay.

Consider these things:

You can save from 5% to 20 % of your pay monthly

The company will match deposits of up to 5% of your salary

Automatic and convenient payroll deposits make savings easy

All your contributions are 100% tax free

Any employees whose employment has been over a year are eligible to join. If you are interested in learning more about this profitable opportunity, come see me in the personnel department.

1. What percentage of an employee’s salary will the company contribute to a new K2 savings plan?

 
 
 
 
2. When are employees eligible to join the K2 savings plan?
 
 
 
 
3. Why has this memorandum been written?
 
 
 
 
4.

Questions 4-6 refer to the following memorandum

To: Sheila Watson , Product Designer

From: Steve Tyler, VP

The purchasing department is excited to go to Bangkok, Thailand this summer to sample and purchase silk for the production of our new silk ties and is pleased you have chosen to accompany us on this trip. We will depart on May 8 and return on May 13.

We are planning to schedule meetings with suppliers on May 10 and dinner on May 11 to discuss and review samples we have collected. We will implement any buying decisions on May 12. You are free to look around the city in the evenings except on May 11. Further information about arrangements will follow in a few days.

Please note our meeting has been scheduled for Thursday, when we will review the trip’s itinerary. There will also be a brief presentation giving you an overview of the region and our mission at that time.

4. What is the purpose of the memo?

 
 
 
 
5. When will they purchase merchandise?
 
 
 
 
6. What will NOT be discussed at the next meeting?
 
 
 
 
7.

Questions 7-11 refer to the following memos

TO: David Nicholas, Computer Engineering Dept.

FROM: Paula Brady , Assistant Manager, Management Division

RE: Collaboration Project

Bill Jenkins, Director of Management is seeking collaboration with a programmer in the Computer Engineering Department. He has a computerized management simulation game that needs to be revised in order to be used on the Internet. He would like to share ownership of this game with anyone in the Computer Engineering Department who can help him. The game is currently programmed for Microsoft use, so familiarity with this software package is essential. A majority of the work, however, will involve adapting the game for the Internet. Internet programming experience is a big plus, but not essential. There are two large markets- the academic and corporate markets-that are eagerly waiting to play this simulation game. Please contact me if you are interested in discussing a potential collaboration. You can also contact Bill at :
William Jenkins, Director of Management, 411 Stone Management Center, Chicago, IL 37996(tel) 865-974-1668 or (e-mail) jenkins@comp.net

TO: Paula Brady

FROM: David Nicholas

RE: Collaboration Project

As a musician and an engineer, I always look for new ways to combine music with innovate computer software. Over the past year this has caused me to dive much more deeply into my long interest in computer graphics and animation. As a result, I spend long hours in my spare time with many different software packages and online users group. I have also collaborated in the design and testing of new 3D software; mainly focusing on music and sound effects. Although there was no mention of musical composition in your description of Mr. Jenkins’ project, I think it would be a nice addition. What do you think?

You can reach me at extension 202. I will be in the office until 7:00 p.m. today.

Thank you.

David Nicholas

7. What can be inferred about Mr. Jenkins’ game?

 
 
 
 
8. Why did David Nicholas send a memo to Mrs. Brady?
 
 
 
 
9. How can David Nicholas contribute to Mr. Jenkis’ project?
 
 
 
 
10. What will Paula Brady most likely do when she receives the memo?
 
 
 
 
11.

Questions 11-13 refer to the following memorandum

To: Andy Bogard, President and CEO of Telecommunications Co.

From: Ken Rickson

Subject: Recycling

Dear Mr.Bogard

We have gotten word from the president of the recycling plant that your recycling bags have trash mixed with the cars. All cars, cardboard, paper, bottles should be recycled clearly in the bin that says RECYCLED. NO trash is to be mixed in the bags. If there is ANY trash in the bins, we will just toss them out with regular trash. The recycling plant charges us a fine every time there is any trash in the bags.

We do NOT recycle shredded paper of any type. Please discard shredded paper with the regular trash in the trash bin. I hope you can inform all your employees about these simple rules will make the job much easier for the custodial staff that works here all night. Thank you.

Ken Rickson

Maintenance/ Custodial Supervisor

11.Why has this letter been sent?

 
 
 
 
12. What is said about shredded paper?
 
 
 
 
13. What item are NOT recycled?
 
 
 
 
14.

Questions 14-18 refer to the following two memos

To: All investors

From: National bank accounting department

Date: May 14

We are writing to inform you that your account may soon be closed. Our policy is to close customer accounts that have no balance or trading activity for eight months. Our records show that for the past six months, there have been no assets in your account and you have not placed a trace. If you would like to keep your account open, there are a number of ways to fund the account:

Checks: The easiest way to fund your account is by depositing a check. To do this, simply complete the investment coupon below and return it to your check .

Electronic Fund Transfer: You may electronically transfer cash into your account from another financial institution using our proprietary funds transfer service.

Account Transfers: You can transfer investments from another brokerage firm to your account by completing an Account Transfer Form which can be obtained by calling customer service.

If we can answer any questions or if you need assistance in transferring assets to your account, please call Customer Service at 1-800-475-500.

Thank you.

To: National bank accounting department

From: Sam Patel

Date: May 16

Sorry if I have caused any extra work for you guys, I forgot to terminate the account myself I had found another company for an account with better benefits than I can get here. I had forgotten all about it, and I would greatly appreciate it if you just terminate my account. I am sorry once again for causing more work, and loved using this account but the other company has better for me. Thank you.

14.What would cause an account to be closed?

 
 
 
 
15. According to the letter, what is one function of customer service?
 
 
 
 
16. How many ways of funding the account does the letter describe?
 
 
 
 
17. Why did the investor want the account to be terminated?
 
 
 
 
18. How does the investor feel about this situation?
 
 
 
 
19.

Questions 19-20 refer to the following memorandum

Date : Tuesday, Oct.15

To: All employees

Re: Painting

This weekend, the office will be closed for painting, and no employees will be allowed in the building. Although official company policy discourages employees from working overtime hours from home , an exception will be made in this case. However, you should be sure to get prior approval for your overtime from your manager. Also, log on to the system from home when you start work, and remember to log off when you are finished. The painters will be here on Saturday morning, and they have requested that all office furniture be moved into the hallway. So, you are asked to leave work at 5:00 on Friday to give the maintenance staff a chance to rearrange the furniture.
Your cooperation is appreciated.

Thank you.

19.What is happening at the office?

 
 
 
 
20. What do staff members need to do in order to work overtime?
 
 
 
 

 

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