Part 6: Level 350-500 Test 2

If your luggage has been lost, please submit a claim by filling out this form. Please ensure that you clearly (1) ____all items contained in the missing luggage.

When you have completed the form, please hand it to staff member at lost luggage desk in the arrival hall.

Our staff will use our computerized system (2)____ your luggage, and can usually recover your luggage within 48 hours. (3) ____ .

We apologize for the inconvenience caused due to your luggage, and you can rest assured that we will do everything we can to reunite you with your (4)  ____as soon as possible.

Dear private banking customer,

At Jessop Bank, we take our private banking customers’ security extremely serious. That’s why we will never request that you confirm your internet banking log-in information or (5) ___ security information by e-mail or telephone.

We will always treat your personal information with complete confidentiality. We also recommend that customer take the (6) ____ measures outlined below to protect their personal information. Always choose a password that nobody would be able to guess. Also, ensure that you change your password often.

Never reply to e-mails that ask for your personal information, account number, etc. These e-mails will not be from us.

Finally, if you ever suspect that an e-mail is fraudulent, contact our fraud prevention team at 1-800-0999-7261. (7)____.

Thank you in advance for your (8) ____ in protecting the confidentiality of your information.

Sincerely,

Justin Charles

Head of Fraud Protection